Sr. Ticketing Agent

Salary: Dependent on experience

What's the position?:    

As a Sr. Ticketing Agent you will be a crucial piece to Audley's success and daily operation.   This job is one that will keep you on your toes, superior attention to detail and global common sense is an absolute must.   That being said, you will have the advantage to interact with nearly every face and function of Audley and play a critical role in ensuring client's travel starts and finishes without a hitch.  This job is far from black and white, a lot will be thrown at you and the ability to be resourceful, go with the flow and interpret grey information is key.  In addition to providing our sales team in Boston with support in ticketing and administration you will be responsible for professionally developing relations with global suppliers that will further benefit Audley and its clients.   

If all of this sounds ideal it would also be great for you to have:

  • Understanding of Excel, Outlook and Word
  • Proven leisure travel experience preferred
  • Strong skills in Math and English
  • Proactive and flexible with a ‘can do’ approach
  • Relationship builder
  • Professional & presentable demeanor
  • Enjoy working in a fast paced environment
  • Exposure to ARC, airline contracts, GDS and ticketing process  is a plus


About the team:

Our Admin and Ticketing team represents a core function within Audley’s product and probably knows the company inside and out better than anyone.   No task is too big or too small to tackle and no day is ever the same.  All members are ready to step up and do what it takes to get the job done but that doesn’t mean they don’t have fun while doing it.   Outside of just the team Audley promotes great culture and has multiple things we do as an office including: Weekly company sponsored fitness classes during lunch hour (Spin, Yoga, Circuit, Boxing), office soccer games in the North End, bi monthly Restaurant Club, Tennis club, Beer Garden club, Wine and Cheese club and the list goes on. Audley strives to create an environment where people love coming to work every day!


Well, who doesn’t love talking about travel? And for you this is an opportunity to do it as a career! In addition to that we offer a solid basic salary and excellent benefits package where we cover 100% of the cost of Medical, dental and vision! We find though that the real benefit to a career at Audley turns out to be the people.

About Audley Travel US Inc.

Audley connects discerning travelers to a more rewarding travel experience in nearly 80 destinations around the world. Each of our Country Specialists has first-hand knowledge of the best guides, food, lodging, and local secrets in a specific region of the world, having lived or traveled there extensively. This allows them to tailor each journey to a client’s individual travel style and interests. The local knowledge and personalized service creates a streamlined and stress free planning experience.

Our carefully curated experiences, candid advice and level of service including personalized travel packs go above and beyond client expectations

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