Senior UX Designer

Salary: Dependent on experience

Job Purpose

  • As part of Audley’s in-house web team, you will be working on the user experience of our range customer-facing websites.
  • You will be involved in a wide variety of projects from optimising existing user journeys to complete from-the-ground-up projects, ensuring that we always achieve maximum value from our websites and remain ahead of the competition.

Responsibilities

  • Understanding our clients and the information they need before deciding to enquire.
  • Understanding the differences in user behaviour in Audley’s key markets in the UK and US and applying this to the key user journeys on each website.
  • Looking at multiple sources of data and using it to assess how to optimise the user journey for our clients, resulting in a better user experience, an improved conversion rate, better quality leads and better use of our advertising budget.
  • Wireframing and prototyping both new concepts and improvements to existing design.
  • Presenting this to your colleagues, discussing and collaborating to ensure your improvements are implemented accurately and to deadlines.

Person Specification

Required

  • Significant/consistent experience in User Experience designing complex, web-based applications.
  • Strong experience in mobile User Experience, ideally having worked with a ‘mobile first’ approach.
  • A team player, able to communicate clearly, give and receive constructive criticism, understand multiple viewpoints and make a decent cup of tea.
  • An eye for brand consistency and UX best practice.
  • A solid understanding of web usability issues.
  • Happy working as part of a team to a common end result.
  • Demonstrable portfolio of previous, public-facing work showing a high level of UX design, proven results and a thorough understanding of issues regarding website usability.
  • A keen interest in the latest trends in UX, accessibility, development techniques and development languages.
  • Experience of responsive design.

Desirable

  • Strong analytical skills to assess data and identify pain points and areas of focus.
  • Working knowledge of design sprints.
  • Previous experience of working on travel projects.

 

Competencies

Required skills

  • Strong understanding of user-centred design
  • Wireframing/prototyping tools (e.g. Axure, OmniGraffle, Flairbuilder, etc.)
  • Experience of Photoshop, Illustrator or similar.

Optional skills

  • Experience and knowledge of browser/device compatibility and cross-browser issues and challenges.
  • Travel industry experience.
  • Experience of behavioural tracking software such as HotJar, Crazyegg, Clicktale, etc.

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