Senior Travel Sales Specialist

Salary: Dependent on Experience

Why Audley?

Audley Travel is an award-winning, consistently recognised tour operator that specialises in tailor-made travel in over 80 countries. Our clients come to us because we are the true experts of the region and use our knowledge to provide an unforgettable experience. Everyone you work with here is knowledgeable about travel and loves to explore other cultures! Beyond that, you will be surrounded by supportive, success-driven individuals. We work to create a fun and competitive environment and pride ourselves on recognising top performers. Each team here works collaboratively with one another, as we are each other’s biggest resource.

 

Day to day:

With your current sales experience and in-depth country specific knowledge you will quickly become the go-to source of knowledge within the team. Supporting managers by offering fares, sales & product help with more junior members within the team, you will exemplify the Audley ‘One Team’ value. 

Audley creates truly tailor-made itineraries that are personalised for each and every client. As a self-driven specialist, you will be able to organise your own work day, prioritising sales and customer service whilst being comfortable with a large volume of administration that comes with this 360 degree role where you will book and liaise with hotels, tour operators and airlines along with being the one point of contact for each of your clients. Using your exceptional customer service, keen eye for detail and extensive country & product knowledge, you’ll curate bespoke itineraries which exceeds client expectations, motivating them to return as a client again and again.

 

Person Specification:

  • An accomplished & dynamic sales professional, preferrably within the travel industry and a minimum of 3 years experience in this profession
  • Proven success of hitting realistic yet challenging sales targets
  • Extensive country knowledge of specific destination applying for
  • Strong organisation & time management skills
  • Exceptional communication & customer service skills
  • Team player

 

Development:

All specialists will have a 3 - 4 week familiarisation trip commencing at the end of their second week in the business. You’ll have extensive classroom style training and ongoing opportunities to progress your career. We aim to get specialists on familiarisation trips every 18 months to extend their knowledge in their country of speciality along with offering in-house learning programmes. 

Audley have 4 tiers of sales specialist based on experience and each tier/promotion comes with a salary increase and extra responsibilities within the team.

 

Package:

Base salary is highly competitive and will reflect & reward your industry expertise. You’ll earn uncapped commission on every booking along with quarterly bonus incentives. We have extensive benefits on offer from 20 days annual leave which increases with each years’ service, season ticket loans, cycle to work scheme, pension, a dedicated staff Travel Executive who organises personal trips for Audley employees not to mention free fruit and juice in the office and your birthday off!

We are a very friendly team and we love to be social! If you like to unwind after work, you can sign up for free yoga classes in the office or have a drink at our on-site subsidised bar. We have a great culture and have many social events throughout the year including deck chair cinema events, quiz nights, scavenger hunts not to mention summer and Christmas parties! Audley strives to create an environment where people love coming to work every day!

Audley Travel is an equal opportunity employer. We are committed to the policy of providing equal employment opportunities without regard to race, nationality, religion, sex, sexual orientation, gender identity, or disability.

This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. 

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